An response from the YouView box team in answer to critics from the deaf community in the UK, they were not getting subtitled access, even when channels transmitted them and blamed the Youview box as having issues of non access for deaf people.THE YOUVIEW RESPONSE:
YouView offers all the accessibility services that broadcasters provide, such as subtitles, sign language, audio description and zoom.
You can specify how you want to use these in YouView’s Settings menu and in the individual On Demand players Settings menu’s.
Subtitled programmes have an [S] icon next to their title in the programme guide. Look out for the [S] icon on the programme information screen of a TV programme or On Demand item.
You can turn subtitles on or off by pressing the [SUB] button on your remote control or go to Settings > Subtitles & Accessibility > Subtitles.
YouView also offers Audio Description where available. To turn Audio Description on, press the AD button on your remote control, or, go to Settings > Subtitles & Accessibility > Audio Description.
Programme companies decide whether or not to provide Audio Description with any of their programmes.
You can choose to see subtitles in English, Welsh, Gaelic or Irish, as long as they’ve been supplied by the broadcaster or On Demand programme provider.
Go to Settings > Subtitles & Accessibility and select Subtitle Language.
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