ATR Having contacted the BBC radio for ACCESS to a program about frauds targeting deaf people logging in to dating sites met with this response:
"Thank you for taking the trouble to email You and Yours. We have over a thousand emails a week which sadly means we are unable to reply to them all personally. However listener comments are regularly read out on the programme.
We often pursue listener suggestions of stories and it helps us to do so if you include full contact details in your email - including daytime and evening telephone numbers. We often keep stories on file so it may be sometime before you hear from us.
If you're looking for background information on one of our stories please visit our website at www.bbc.co.uk/radio4/youandyours which also has a "listen again" facility for recent items. Or call the radio4 action line on 0800 044 044.
If you have a complaint about the programme you should register it at www.bbc.co.uk/complaints. From there it will be passed to the editor or deputy editor who will reply within ten working days.
Thank you again for getting in touch.
You and Yours"
Erm I foresee a few problems the number is oral, deaf don't hear radio and no transcript was made available.... Is there a point making radio programs about deaf people yet not giving them any access to them ? Can deaf BE 'listeners' if they don't hear ? Why should we need to complain when the access is a very basic issue ?
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